Case Managment Maryland


SAMU First Response is a global medical and social nonprofit organization that provides immediate humanitarian relief to vulnerable populations using a comprehensive and culturally competent approach. Grupo SAMU, our European branch, has over 40 years of experience successfully responding and delivering assistance to communities experiencing complex crises.


Given the migration crisis at the U.S.-Mexico border, SAMU First Response is operating a 24/7 program designed to address the acute needs of asylum seekers and migrants passing through the DC area. SAMU works with local government and partner organizations to ensure that newcomers have access to comprehensive services, including food, clothing, hygiene facilities, transportation, medical/legal support, and short-term respite.


We are seeking a highly motivated and licensed Case Manager to join our team. The ideal candidate will have a deep commitment to humanitarian work, excellent interpersonal skills, and a strong background in social work or related field. This role involves direct interaction with clients to assess their needs, develop individualized care plans, and ensure access to the necessary services. The Case Manager will play a crucial role in supporting our clients through their journey and providing them with the resources and guidance needed to navigate complex systems.

  • Conduct comprehensive assessments of clients’ needs (legal, medical, psychological, and social requirements).
  • Develop, implement, and regularly update individualized care plans in collaboration with clients and other professionals.
  • Provide crisis intervention services as needed and facilitate access to appropriate emergency services.
  • Coordinate with legal services to assist clients in understanding their rights and navigating the asylum application process.
  • Advocate on behalf of clients with external agencies, including healthcare providers, social services, and educational institutions.
  • Maintain accurate and confidential records of client interactions, services provided, and case outcomes.
  • Participate in community outreach and education initiatives to raise awareness of migrant and asylum seeker issues.
  • Stay informed of current policies and regulations affecting migrants and asylum seekers and adapting strategies to provide the most effective support.
  • Other duties, as assigned.


  • Bachelor’s degree in social work, Psychology, or related field. Master’s degree preferred.
  • Valid license to practice in the state of Maryland (e.g., LGSW, LCSW-C).
  • Minimum of 2 years of experience in case management, preferably working with vulnerable populations, migrants, or asylum seekers.
  • Strong understanding of the legal and social challenges faced by migrants and asylum seekers.
  • Excellent communication, negotiation, and interpersonal skills, with a professional level of English required.
  • Ability to work independently and as part of a multidisciplinary team.
  • Proficiency in a second language (e.g., Spanish, French, Arabic) is highly desirable, providing an additional asset to our diverse client base.
  • Willingness to travel within the DMV area to meet with clients and attend relevant meetings.


  • Use of manual dexterity, tactile, visual, and audio acuity.
  • Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

Equal Opportunity employer: SAMU First Response is an Equal Employment Opportunity (“EEO”) Employer. SAMU does not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

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